Commitment to confidentiality
Confidentiality is a top priority at Healthchoice. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our members, including the information received from this Web site.
Healthchoice is very sensitive to privacy issues on the Internet. We are aware of the privacy concerns of our customers and others that visit our Web site. Healthchoice respects your right to privacy and we feel it is important for you to know how we handle the information we receive from you via the Internet. In general, you can visit our Web site without revealing any personal information about yourself. If you choose to provide Healthchoice with personal information, we may share that information with those persons who need to know the information to provide our products or services to you [our members]. We may also disclose this information to non-affiliated entities or individuals as permitted or required by law. Please do not communicate information through our Web site that you consider to be confidential. If you wish to keep your information private, you should not transmit it through our Web site. Instead, you should contact us at Healthchoice 407.481.7100 or Toll-Free: 800.635.4345.
All information and correspondence you share with us will be handled in the strictest confidence. Please note that the e-mail facilities on our Web site (unlike those areas that require a sign-on and are PIN- protected) do not provide the same level of security. It is possible that your e-mail communication may be accessed or viewed by another Internet user while in transit to us. For that reason, please do not use e-mail to communicate information to us that you consider to be confidential. If you wish to keep your information private, you should not use our e-mail. Instead, you should contact us at 407.481.7100, 800.635.4345 or if you are a health plan member, contact Member Services at the telephone number listed on your health insurance ID card.
Please know that if you send us an e-mail communication using any of the e-mail links on our site, it may be shared with a Member Service representative, employee or other third party that performs services on our behalf that is most able to address your inquiry and as permitted by law. Once we have responded to your communication, it may be discarded or archived, depending on the nature of the inquiry.
When you visit our Web site we will collect general or "usage" information (such as the type of browser you use, the pages you visit, and your domain name). We use this information to improve the performance and content of our site to better meet your needs. This "usage" information is not shared with any non-affiliated entities [organizations].
Links to other sites
The Healthchoice site contains links to other Web sites. Healthchoice is not responsible for the privacy practices or the content used by other Web site owners.
Healthchoice reserves the right to modify this privacy statement at any time.
Last modified: October 22, 2001